Shipping Policy

At Coastal Prints, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for important information regarding processing times, shipping methods, and delivery expectations.

Order Processing

All orders are processed within 2–7 business days (excluding weekends and holidays) after receiving your order confirmation email. Custom, personalized, or bulk orders may require additional processing time depending on the complexity and quantity of the order.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Rates & Delivery Estimates

Shipping charges for your order are calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days (if available)

• International Shipping: 7–21 business days depending on destination and customs processing

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or unforeseen circumstances.

Custom & Large Orders

Orders involving custom embroidery, screen printing, promotional items, or large-volume production may require additional production and handling time. Customers will be notified if extended processing times apply.

International Shipping

We currently ship to select international locations. International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Coastal Prints is not responsible for delays caused by customs clearance procedures.

Shipping Carriers

We partner with trusted shipping carriers such as USPS, UPS, FedEx, and DHL to ensure reliable delivery services.

Carrier selection may vary depending on the shipping destination and order size.

Tracking Your Order

Once your order ships, you will receive tracking information via email. Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Addresses

Please ensure your shipping address is accurate before completing your order. Coastal Prints is not responsible for packages delivered to incorrectly entered addresses.

If you notice an error in your address, contact us immediately at [your support email] before your order ships.

Lost, Stolen, or Delayed Packages

Coastal Prints is not liable for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. However, we will do our best to assist you in resolving any shipping issues.

If your package appears lost, please contact the shipping carrier first and then reach out to our support team for assistance.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged item(s) and packaging so we can review and assist with a replacement or resolution.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Email: [your email address]
Phone: [your phone number]
Website: https://www.coastalprints.online

Thank you for choosing Coastal Prints.

The policy above is structured to work well for a custom print, embroidery, apparel, and promotional products business similar to the services described on the Coastal Prints website.